Phones and Faxes

Office desk phones, extensions, fax machine, Rightfax, and using your office extension from home

Forward Desk Extension to Cell Phone
You can use Mitel Connect to forward your extension to your cell phone (or anyone's phone for that matter - but don't do that!). Mitel C...
Thu, Mar 19, 2020 6:12 PM
Change My Extension's Primary Assignment - Which Phone It Rings On.
Your extension can be assigned to more than one type of phone. If your extension is in a Workgroup, use this to forward your extension to an external p...
Mon, Dec 6, 2021 10:04 PM
Use "Softphone" on Computer at Home: Instructions If You Don't Have a VDI
Laptop and Remote Desktop Users Setup and Use a Mitel Softphone You can use a plug in headset with Mitel Connect to make and receive calls through y...
Tue, Jan 18, 2022 1:22 PM
VDI Users: Put Your Phone on Your Computer
VDI Users Only (does not work on Remote Desktop) Setup and Use a Mitel Softphone You can use a plug-in headset with Mitel Connect to make and receiv...
Thu, Jul 30, 2020 2:59 PM
Caller Says They Cannot Fax Us
If an outside party calls and says that they are trying to send us a fax, but the send fails, immediately check the following: Note: it is difficult to ba...
Fri, Apr 17, 2020 7:52 AM
Listen to Office Voicemail From Home
How to Get Your Office Voicemail From Any Where On any office phone, pick up the handset and dial 5656. (Including on your own phone). Or, from home...
Tue, Jan 11, 2022 9:38 AM
Logon to Workgroup Using Mitel Connect
A Workgroup is a group of phones that answer calls to one main phone number. To be able to get the call, you have to logon to the Workgroup. The "...
Fri, Aug 21, 2020 4:32 PM
Plug VPN Phone Into Power Block
To make a Holland Home VPN phone work at home, you need to plug that phone into a power block. Setup the VPN Phone Power Block. You will need this...
Thu, Oct 22, 2020 2:41 PM
My Softphone Does Not Work Right
A softphone is more complicated than a desk phone so it occasionally part of it stops working. Here are the most common problems and how to fix them. so...
Thu, Nov 5, 2020 9:13 AM
Reassign Extension to Any Desk Phone
You can assign your extension to any Shoretel or Mitel phone on our system. To do that: Dial 5656 or press Voicemail button on the phone. Press # ...
Fri, Jan 22, 2021 9:58 AM