FreshService

FreshService

How To: Fresh Service - Browse Solutions
You are able to search for Solution Articles in Fresh Service. Note:  You must be signed into Fresh Service to search for solutions. How to Brow...
Thu, Jun 20, 2019 3:07 PM
How To: Fresh Service - Create a New Request / Ticket
Go to https://helpdesk.mycls.org There are two types of tickets to create:  Choose a specific ticket type called a Service Category;  an Undefin...
Wed, Sep 28, 2022 10:36 AM
How To: Fresh Service - Log In
Fresh Service is our Help Desk system.  In order to place a request, view open tickets, or browse our solution articles, you will need to log into our Help ...
Wed, Aug 21, 2019 10:18 AM
How To: Fresh Service - View Your Tickets
You are able to view your open tickets, ticket responses, and ticket status in Fresh Service. Note:  You must be signed into Fresh Service to view your t...
Thu, Jun 20, 2019 3:06 PM