Users can manage their call handling in many ways including what Devices to Ring, Personal Schedules, Call Forwarding, and other custom rules.


Managing Personal Schedules (Desktop Application)


  1. In the Ring Central App, select your Initials/Photo on the top-left of the menu and select Incoming Call Rules.


  2. Under the My Work Day section, select the Work Hours option.


  3. Under the Work Hours menu, set your Available hours and configure how you'd like calls to be routed during that time.