Users can record a personal greeting for their extensions in multiple ways.

The default greeting is a simple text-to-speech greeting.



How to Record a Greeting Using Your Computer (Desktop Application)

  1. With the Ring Central app open, select the Settings gear and select Voicemail Settings.


  2. Under General, open the Voicemail Greeting menu.


  3. Change the Voicemail Greeting from Default to Custom.


  4. Select the Record icon to bring up the recording options.


  5. Select your desired recording device:
    • Computer Microphone: Simply click the Record icon to begin your recording then click it again once finished recording.


    • Phone:  Enter a phone number you'd like to recive a call on in order to begin recording, then select Call Now.  Follow the instructions on the call to complete the recording.


    • Importing:  Select an existing audio file to import as a greeting.

  6. Save any changes made.