Users can block desired numbers as needed.  If a number needs to be blocked for the entire company, please submit a ticket for the HelpDesk.



How to Block a Number (Desktop Application)

  1. In the Ring Central app, select the Settings Gear and select Phone Settings.  You can also select More at the bottom of the app and select Settings.


  2. In the Phone Settings menu, select the Spam and Blocked Numbers option.


  3. To add a number to block, select the Blocked Numbers or Area Codes option and add the desired number(s) to block.


  4. Finally, select the Spam Call Handling option and change it to Play Announcement (leaving it as allow to ring will act as though the number is not blocked).