Users can manage their call handling in many ways including what Devices to Ring, Personal Schedules, Call Forwarding, and other custom rules.


Managing Devices to Ring (Desktop Application)

Users can select what devices Ring when they are logged on.

  1. In the Ring Central App, select your Initials/Photo on the top-left of the menu and select Incoming Call Rules.


  2. Under the Custom Rules section, select the Change to Ringing option to expand it.


  3. Scroll down to the Ring Settings section and toggle the devices you would like to ring when called on/off.


  4. IF you want to further customize the order of which devices ring, you can select the Ring All Together option and modify the handling (for example, you can select Ring in Order instead and have one phone ring x times before it rings the next device x times).

    NOTE: If you have one of the devices disabled here, it will Not ring that device regardless of Ring Settings.  Any device you want to ring at any time needs to be enabled.