If you encounter an error message while attempting to print, as described below, you might need to remove the printer and then reinstall it.

  • User Intervention Required
  • Out of Paper


Right Click on Start Menu, Select Settings

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Select Devices

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Select ‘Printers & Scanners’

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Select Printer, then Select ‘Remove device’

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Select ‘Add a printer or scanner’

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Select drop down menu

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Select ‘Work or school printer & scanner’

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Enter keyword for printer

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Select Printer, then select ‘Add device’

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Wait for the device to say “Ready”

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